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Worklife for Boeing Employees
Employees should log in to Worklife to find information about:
- Pay and incentives, such as paychecks, vacation, sick leave and performance incentive plans
- Health and insurance benefits
- Retirement savings and accrued pension benefits
- Learning Together Program
- Well Being resources, including financial counseling, Employee Assistance Program and family care resources
- Life events and leave
- Community giving
- Employee discounts
- Career Opportunities
Employees can contact the Worklife Care Team by calling 866-473-2016 with their BEMSID and Worklife password and follow the prompts to reach the service needed.
Employees who need to reset their Worklife password must complete the appropriate email registration form below in order to reset the password.
Resources for Boeing Retirees
Former employees, beneficiaries and alternate payees can access support directly from the benefits service providers using instructions below:
Boeing Retirement Service Center
1-833-787-2772
https://boeingbenefitsconnection.benefitcenter.com/opglobal
Instructions:
Go to the website and enter your username and password. The first time you access the website, you will need to click “Register as a first-time user” and create credentials using the Registration Key that was mailed to you. You’ll then be able to log in using your new username and password.
Boeing Service Center for Health and Insurance
1-866-504-4256
http://digital.alight.com/boeing
Instructions:
Go to the website and enter your username and password, or click New User and create credentials.
Worklife
Post-2011 Alumni are also able to login to Worklife to access the Boeing Service Center for Health and Insurance by clicking the “Health & Insurance Benefits” Quick Access link.
Post-2011 Alumni who need to reset their Worklife password must complete the appropriate email registration form below in order to reset the password.
Employee/Retiree Change of Address
Current Boeing and Subsidiary* employees
Update home address in Worklife or call the Worklife Care Team at 1-866-473-2016.
* Does not apply to subsidiaries of MAR, BDS,BI&A, Institu and Liquid Robotics whose employees and former employees will coordinate updates according to their respective site business processes.
Retirees, former employees, beneficiaries, Qualified Domestic Relations Orders (QDROs) and individuals living outside the United States
Overview
As a former employee or recipient of a Boeing benefit, you may have a need to update your address on file. In addition to updating your address with The Boeing Company, within Worklife under your Profile, you must update your address with every Benefit Supplier as well.
Boeing
Former Boeing or Subsidiary* Employees who left the Company since January 1, 2011:
If you are a former Boeing or Subsidiary* employee, and have left the company on or after Jan. 1, 2011, you can update your address with The Boeing Company within Worklife or by calling the Worklife Care Team at 866-473-2016. IMPORTANT: As a former employee, you will also need to update your address directly with the Benefit Suppliers. Follow the instructions below for Health & Insurance and for Retirement Benefits, as applicable.
- To change your address in Worklife online, you will need your BEMSID and your Worklife Password.
- To change your address by calling Worklife Care Team at 1-866-473-2016, you will need your BEMSID and your Worklife Phone pin.
- Alternatively, if you do not know your Worklife Password or Phone Pin, you will need to complete and submit your address change per instructions on the USA or Non USA address change form:
- Mail or fax the completed change of address form to the Worklife Care Team at the address/fax information provided on the form.
- If you have questions, please contact the Worklife Care Team at 1-866-473-2016.
Former Boeing or Subsidiary* Employees who left the Company before January 1, 2011; Beneficiaries/QDRO or other recipients of benefits after retirement:
If you are a former Boeing or Subsidiary* employee who has left the company before Jan. 1, 2011, or you are a Beneficiary or QDRO, you must update your address directly with the Benefit Suppliers. Follow the instructions below.
If you have any questions, please contact the Worklife Care Team at 1-866-473-2016.
Health & Insurance
Log onto the Your Benefits Resources website.
Navigate to the Your Profile section of the Your Benefits Resources website find your address and click “Change” to update your address.
Or, you can call The Boeing Service Center for Health & Insurance at 866-504-4256.
Retirement Benefits
Log onto the Retirement Benefits website.
Click the Personal Information tab on the Retirement Benefits website. Click Address Information to review and update your address.
If you do not have access to the Retirement Benefits website, complete and return the Boeing Retirement Service Center address change form.
If you have questions or need assistance, call the Boeing Retirement Service Center at 833-787-2772.
Power of Attorneys (POA)/Guardians/Conservators
NOTE: A Power of Attorney (POA)/Guardian/Conservator must have an approved POA/Guardianship/ Conservatorship document on file and approved by Boeing prior to submitting a change of address on behalf of the principal.
If Boeing has a POA/Guardianship/Conservatorship on file and approved for the participant, and you are either the participant or the approved agent: If you know the participant’s Worklife password and BEMS ID: Login to Worklife online at https://boeing.service-now.com/worklife.
- Active Employees – Use the participant’s BEMS ID and Worklife password to change their address online or use their BEMSID and Phone Pin to change their address by calling Worklife at 1-866-473-2016.
- All Non-Active persons – Contact Conduent directly to make an address change by calling the Conduent Boeing Retirement Service Center at 1-833-787-2772.
Alternatively, if you DO NOT know the participant’s Worklife Password or Worklife Phone Pin you will need to complete and submit the address change per instructions on the USA or Non USA address change form:
Mail or fax the completed change of address form to Worklife Care Team at the address/fax number provided on the form.
If Boeing DOES NOT have a POA/Guardianship/Conservatorship on file and approved for the participant: You must go to the Power of Attorney website and follow the guidelines for submitting a POA/Guardianship/Conservatorship first. Once approved, you may then proceed with the address change by following the above instructions.
If you have questions, please contact the Worklife Care Team at 1-866-473-2016.
The use of a BEMSID applies to active employees and to former employees who left Boeing since Jan 1, 2011. BEMSID is no longer recognized for former employees who left Boeing prior to Jan 1, 2011.
IMPORTANT NOTE: You can only record one home address with the company. That address is used for payroll/payment purposes, company mailings and to determine tax location and benefits (if applicable). If you carry health insurance through Boeing, changing your home address to another state could alter the benefits.
Power of Attorney
There may come a time when a Boeing employee, former employee, or beneficiary is no longer able to manage their affairs or wants to allow another individual access to their Boeing records. Should this be the case, Boeing would require proper documentation authorizing this request. Acceptable forms of authorization are a Power of Attorney, Guardianship, or Conservatorship.
Additional information and instructions can be found at the following links:
State of Washington
Current Washington Residents without a valid Guardianship or Conservatorship:
If you live in the state of Washington and do not have a current Guardianship or Conservatorship established, we ask that you complete and submit a new Boeing Specific Power of Attorney. This document is a checklist that gives Boeing clear direction on what authority you wish to grant to the named individual. This document can be submitted in lieu of a current Power of Attorney. Your signature will either need to be notarized or verified by two witnesses in order for the document to be valid. You can print the form by selecting this link.
Current Washington Residents with a valid Power of Attorney, Guardianship or Conservatorship:
If you currently have a valid Power of Attorney, Guardianship, or Conservatorship, Boeing will accept the documentation. The documentation must indicate what authority has been given to the "agent" with respect to your Boeing benefits including the authority to change your address. The documentation must be reviewed and approved before access will be granted to your "agent". As an alternative you may submit the simplified Boeing Specific Power of Attorney Form.
Boeing will only accept the following types of documentation:
- Durable Power of Attorney
- General Power of Attorney
- Financial Power of Attorney
- Conservatorship
- Guardianship
Boeing will not accept:
- Power of Attorney for Healthcare
- Trust Documents
- Authorization to Release Information
Things to Know:
Some things you can do to ensure your request is approved in a timely manner:
- Review the document you are submitting to verify when it is effective. The document may state that in order to become effective, the Participant must be incapacitated. The document will provide the requirements for proof of incapacitation. Usually one or more letters are needed from a physician to prove incapacitation. If that is the case, Boeing will need a copy of the physician statement(s).
- If the Primary Attorney In Fact is deceased, please provide a copy of the death certificate.
- If the Alternate Attorney In Fact is replacing the Primary there will be additional documentation required. Please review the document you are submitting to see the specific requirements. For example it may require a letter from the Primary relinquishing authority or a letter of Revocation of Authority.
To Submit Documents:
Please include the following:
- POA Cover Sheet – you can either print the Fax Cover Sheet or you can create a cover sheet with the following information:
- To: Boeing Service Center
- From: Requestors Name Requestors contact information (phone number and/or address)
- Regarding: Participant's Name Participant's BEMS ID, First five of the SSN, or Year of Birth
- Complete Document – include all pages and any supporting documentation
Submit Documentation To:
Fax: 855-283-3913
Or Mail:
Boeing POA Service Center
Boeing Retirement Service Center
P.O. Box 18023
Norfolk, VA 23501-1865
Overnight Mailing Address:
Boeing POA Service Center
1434 Crossways Blvd
Chesapeake, VA 23320
Phone Number: 855-528-8287
All Others
Participants not living in the state of Washington
If you currently have a valid Power of Attorney, Guardianship, or Conservatorship, the documentation must be reviewed and approved before access will be granted to your "agent". The documentation must indicate what authority has been given to the "agent" with respect to your Boeing benefits including the authority to change your address.
Boeing will only accept the following types of documentation:
- Durable Power of Attorney
- General Power of Attorney
- Financial Power of Attorney
- Conservatorship
- Guardianship
Boeing will not accept:
- Power of Attorney for Healthcare
- Trust Documents
- Authorization to Release Information
Things to Know:
Some things you can do to ensure your request is approved in a timely manner:
- Review the document you are submitting to verify when it is effective. The document may state that in order to become effective, the Participant must be incapacitated. The document will provide the requirements for proof of incapacitation. Usually one or more letters are needed from a physician to prove incapacitation. If that is the case, Boeing will need a copy of the physician statement(s).
- If the Primary Attorney In Fact is deceased, please provide a copy of the death certificate.
- If the Alternate Attorney In Fact is replacing the Primary there will be additional documentation required. Please review the document you are submitting to see the specific requirements. For example it may require a letter from Primary relinquishing authority or a letter of Revocation of Authority.
To Submit Documents:
Please include the following:
- POA Cover Sheet – you can either print the Fax Cover Sheet or you can create a cover sheet with the following information:
- To: Boeing Service Center
- From: Requestors Name
Requestors contact information (phone number and/or address) - Regarding: Participant's Name
Participant's BEMS ID, First five of the SSN, or Year of Birth - Complete Document – include all pages and any supporting documentation
Submit Documentation To:
Fax: 855-283-3913
Or Mail:
Boeing POA Service Center
Boeing Retirement Service Center
P.O. Box 18023
Norfolk, VA 23501-1865
Overnight Mailing Address:
Boeing POA Service Center
1434 Crossways Blvd
Chesapeake, VA 23320
Phone Number: 855-528-8287